OUR COMMITMENT TO YOU
At Catch Personals, your privacy is a top priority.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly. We do take a great care of your personal and sensitive data. We do not compromise with your privacy.
We work hard to keep your sensitive information secure. We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your data.
WHO WE ARE
INFORMATION WE COLLECT
We collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.
Information you give us
You can choose to give us certain information when using our services.
When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
When you subscribe to a paid service or make a purchase directly from us you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
When you participate in surveys you give us your insights into our products and services, responses to our questions and testimonials.
When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
If you contact our customer care team, we collect the information you give us during the interaction.
If you ask us to communicate with or otherwise process information of other people we collect the information about others that you give us in order to complete your request.
Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.
Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:
Other Users. Other users may provide information about you as they use our services.
Social Media. You may be able to use your social media login (such as Facebook Login) to create and log into your Catch Personals account.
Other Partners. We may receive info about you from our partners, for instance where Catch Personals ads are published on a partner's websites and platforms
Information collected when you use our services
When you use our services, we collect information about which features you've used, how you've used them and the devices you use to access our services. See below for more details:
Usage Information. We collect information about your activity on our services, for instance how you use them and how you interact with other users.
Device information. We collect information from and about the device(s) you use to access our services.
Other information with your consent. If you give us permission, we can collect your precise geolocation through various means, depending on the service and device you're using, including GPS, Bluetooth or Wi-Fi connections.
Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).
COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you.
To administer your account and provide our services to you
To help you connect with other users
To ensure a consistent experience across your devices
To serve you relevant offers and ads
To improve our services and develop new ones
To prevent, detect and fight fraud or other illegal or unauthorized activities
To ensure legal compliance
HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users' information is, of course, with other users. We also share some users' information with service providers and partners who assist us in operating the services. Read on for more details about how your information is shared with others.
With other users. You share information with other users when you voluntarily disclose information on the service (including your public profile). If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
With our service providers and partners. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.
For corporate transactions. We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law. We may disclose your information if reasonably necessary to comply with a legal process, to assist in the prevention or detection of crime, to protect the safety of any person.
To enforce legal rights.
With your consent or at your request. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
We want you to be in control of your information, so we have provided you with the following tools:
Access / Update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that's associated with your account directly within the service.
Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications.
Deletion. You can delete your account by using the corresponding functionality directly on the service.
Updating your information. Contact us anytime to clarify your personal data.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device.
HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.
HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes. To protect the safety and security of our users on and off our services, we implement a one-year safety retention window following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window) unless:
we must keep it to evidence our compliance with applicable law, there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security.
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
HOW TO CONTACT US